Wednesday, December 17, 2014

Giving a Perfect Gift

A Hug is a Great Gift, One Size Fits All and it's Easy to Exchange
--author unknown
This is the giving season. I invite you to participate in making the whole year a giving season. In referral marketing we talk about the 'Givers Gain' mindset. By giving to others - you will gain. You will have to give of yourself, your time, and sometimes your money. From that giving activity you will gain personally, professionally, financially, socially, physically, and spiritually.

What if you can't think of the perfect gift to give? Well - give the gift of a hug. It is a great gift, one size fits all, and it will make you (and the receiver) feel great!

Check out this video on the science of the hug:




A 10-second hug a day can lead to biochemical and physiological reactions in your body that can significantly improve your health. According to one study, this includes: Lower risk of heart disease, Stress reduction, Fight fatigue, Boost your immune system, Fight infections, and can Ease depression.

I invited my fellow members of the BNI Thumbs Up Chapter (one of the largest and most successful BNI Chapters in Upstate New York) to attempt to give away 3 hugs a day for a week. Keep track of this easy giving activity and see how it impacts you and your relationships in the next 7 days.

Here is some additional reading:
10 Reasons Why We Need at Least 8 Hugs a Day
Fun Facts about Hugging
The Effects of Hugging

Friday, December 12, 2014

What is Your Vetting Process?

Last night (December 11th) I had the opportunity to speak to a group of business owners about referrals and building referral "Power Team" relationships. To get things rolling I asked them about their own vetting process.
Wikipedia: Vetting is the process of performing a background check on someone before offering them employment, conferring an award, etc. A prospective person or project may be vetted before making a hiring decision. In addition, in intelligence gathering, assets are vetted to determine their usefulness.
The first question was "Vetting for what?" (what job? what role?)

To add clarity, I asked what is the vetting process you use to hire vendors to work in your home, to work on your business, in your life, on your health. How do you decide if the person is good enough for you to hire?

Here are some of the answers (as they shared them, not in any particular order of importance):

  1. Verify Salesperson works for the company
  2. Online research: Facebook; linked in; yelp; Angie’s list
  3. Check References
  4. Check Chamber Affiliations
  5. Ask for a referral (get referred to that vendor)
  6. Spend time with them, talk, build a relationship, vibe, trust
  7. Background check: licensed?
  8. Experience in their field?
  9. Request a written proposal
  10. Review Insurances (are they covered?)
  11. Do a phone interview with them
  12. Visit their physical location

As you can see, there are a number of activities and actions to take before you hire someone (and before you give someone money for a service they are promising to provide).

Let's look at this list in the mindset of referral marketing and building referral relationships.

First off - what is the vetting process that you use to determine if you will partner with someone to refer business back and forth? What is your referral source vetting process? Let's look at this list again:


  • Verify Salesperson works for the company
  • Online research: Facebook; linked in; yelp; Angie’s list
  • Check References
  • Check Chamber Affiliations
  • Ask for a referral (get referred to that vendor)
  • Spend time with them, talk, build a relationship, vibe, trust
  • Background check: licensed?
  • Experience in their field?
  • Request a written proposal
  • Review Insurances (are they covered?)
  • Do a phone interview with them
  • Visit their physical location


  • Perhaps aside from "Request a written proposal" - each of these items could be something you could do to vet your new potential referral source. I'd like to as you - as someone who is interested in referral marketing - which of these, if any, are you using to vet your own referral sources?

    Now, let's look at these items another way. Imagine that you are now cultivating a brand new referral relationship with a prospective referral source. Do you think they could be using the same items in this vetting process to check on you? If so - are you making it as easy as possible for them to vet you? Here's the list and some ideas to make it easy, easy, easy for them to vet you.
    1. Verify Salesperson works for the company
      1. If you aren't the business owner, can you connect your prospective source to the business owner (in-person, by phone, or via Linked In)? Do you have a business card and does it have the company's domain in your email address? Are you featured on the company's website?
    2. Online research: Facebook; linked in; yelp; Angie’s list
      1. Is your Linked In profile up to date? Does it have testimonials from other contacts?
      2. How about your listings on review sites? Are the reviews positive?
    3. Check References
      1. In one of your first contacts with your new contact - can you provide them access to other referral sources you've cultivated? Phone, email, business cards of those people who can vouch for you?
    4. Check Chamber Affiliations
      1. Are you a member of the chamber of commerce? Is it easy for your prospective sources to learn that about you?
    5. Ask for a referral (get referred to that vendor)
      1. Is there a third party that knows you and your new network member? Can they help with the introduction?
    6. Spend time with them, talk, build a relationship, vibe, trust
      1. Have you set a time for your first 1-2-1 meeting?
    7. Background check: licensed?
      1. Is it easy to learn (on your website) about the required licensing for your profession and if you are licensed?
    8. Experience in their field?
      1. Is your biography up to date on your website and Linked In profile and do they describe your experience?
    9. Request a written proposal
      1. Can you share sample copies of proposals that you have provided to prospects with your new referral sources? Note: make these proposals as anonymous as needed to insure privacy and confidentiality.
    10. Review Insurances (are they covered?)
      1. Are you covered? Is it clear to referral sources in your communications (business cards, brochures, website, online profile)
    11. Do a phone interview with them
      1. Are you willing to take a few minutes to chat with your prospective referral source about your work?
    12. Visit their physical location
      1. Have you invited them to see your office, store, or place of business? Does it live up to the standards of your profession?
    While we are at it, let's put the shoe on the other foot - - think about how your own prospects are vetting you in deciding to do business with you. As a third review of this list of ways to vet - imagine your clients are vetting you before deciding to hire you. Can the list and actions above be added to your business marketing model to engage clients in ways that they are already vetting you?
    1. Your prospects may want to verify that you as the salesperson works for the company
      1. If you aren't the business owner, can you connect your prospective source to the business owner (in-person, by phone, or via Linked In)? Do you have a business card and does it have the company's domain in your email address? Are you featured on the company's website?
    2. Your prospects are likely to do online research (Facebook; linked in; yelp; Angie’s list)
      1. Is your Linked In profile up to date? Does it have testimonials from other contacts?
      2. How about your listings on review sites? Are the reviews positive?
    3. Your prospects may want to check references
      1. In one of your first contacts with your new prospect - can you provide them access to other clients you've helped? Phone, email, or other information of those clients who can vouch for you?
    4. Check Chamber Affiliations
      1. Are you a member of the chamber of commerce? Is it easy for your clients to learn that about you? Is it on your website?
    5. Ask for a referral (get referred to that prospect)
      1. Is there a third party that knows you and your new prospect? Can they help with the introduction?
    6. Spend time with them, talk, build a relationship, vibe, trust
      1. Have you set a time for your first 1-2-1 meeting with the prospect to get to know them?
    7. Background check: licensed?
      1. Is it easy to learn (on your website) about the required licensing for your profession and if you are licensed?
    8. Experience in their field?
      1. Is your biography up to date on your website and Linked In profile and do they describe your experience?
    9. Request a written proposal
      1. Can you share sample copies of proposals that you have provided to prospects with your new prospect? Note: make these proposals as anonymous as needed to insure privacy and confidentiality.
    10. Review Insurances (are they covered?)
      1. Are you covered? Is it clear to prospective clients in your communications (business cards, brochures, website, online profile)
    11. Do a phone interview with them
      1. Are you willing to take a few minutes to chat with your prospective client about your work?
    12. Visit their physical location
      1. Have you invited them to see your office, store, or place of business? Does it live up to the standards of your profession?
    Some of these items you'll do with each prospect actively (#3, #5, #6, #9, #11, #12 - invite for a visit); a lot of these items you can do once and just review from time to time to make sure the information is current (#1, #2, #4, #7, #8, #10, #12 - make it ready for visitors).

    As you become more aware of your own actions and shopping and purchasing methods - you'll be able to start to think like your clients - and to prepare in-advance for them actively. What other ways do you vet your own vendors? Are you prepared to be vetted by prospective referral sources and prospects? Leave your thoughts and questions below.


    Monday, December 2, 2013

    Networking Attitude: Change Your Mindset at an Event to See Quicker Results

    Throughout your year of attending networking events you may be attending dozens if not even hundreds of events. There is one simple mind set shift that will impact all of your results – almost immediately.

    This mindset shift is in to take off your “I’m a Guest” invisible hat and put on your “I’m a Host” invisible hat.

    When I first started to attend networking events I would arrive casually late – to make an entrance. Except that by the time I got there, everyone had already partnered up in conversation and no one looked up to see that I had arrived.

    Then I would wander the perimeter and hope someone would come and talk to me. I would note the locations of the exits and food and just in case – the locations of the restrooms too.

    Then I would spot someone that I thought I should talk to and I would just go up and just stand next to them. I was definitely in their line of site. They would be deep in conversation and I patiently would wait for my turn. What happened most often was that instead of turning to me, they turned the other way and were approached by another of their own acquaintances and I was left in line.

    Finally, having talked to no one I would find a way to excuse myself from the host and even sneak past the registration table, so they wouldn't know that I had departed.

    In 2006 I read Dr. Ivan Misner’s book “The World’s Best Known Marketing Secret” and I started to change my behavior. His most simple tactic when attending networking events is “Act Like a Host, not a Guest”.

    What does a host do when they are hosting their own event? Let me make a list:
    Greet people at the door
    Make sure people register and get a name tag
    Introduce people to each other
    Ask people how they heard about the event
    Ask people who they would like to meet
    Direct people to the food, restrooms, drinks, display tables
    Make formal and informal introductions
    Listen and ask great questions

    My big ah ha moment came when I realized that every attendee at a networking event can do any or all of these activities. As I started to do these myself I found people thought of me as more outgoing, more helpful, and better connected than the average networker.

    Still to this day I will ask myself at an event, “What would the host be doing right now?” and then I go and do those things to help other people.

    As you join organizations, you’ll find that some even have specific ‘visitor host’ or ‘ambassador’ roles for members to act like a host in a more official capacity. Ask for those assignments and even if you don’t get them right away – you can still act like you did with this brand new networking attitude.
    --
    David Makar is a Referral Marketing Consultant with the Referral Institute Ithaca. He helps business owners work less, make more, and play more by helping them create Referrals for Life®.

    The Referral Institute Ithaca is a company region of the Referral Institute, the world’s leading referral marketing consulting, training, and coaching organization. For more information about the Referral Institute Ithaca, visit:
    http://www.referralinstituteithaca.com/


    Sunday, December 1, 2013

    Dec. 1: Photo of the Year

    In June Natasha and I attended the BNI Thumbs Up Chapter summer picnic together. It wasn't her first networking event. It was a beautiful day and we had a lot of fun in the park networking together. She's also attended SEEN events and Chamber of Commerce events. I think this event - with a lot of people I've known for 3 or 4 or 5 years was the best one we've been to together.

    Thursday, February 21, 2013

    Why you should read it again...

    I'm on vacation this week and I'm catching up on my reading list. The first book on my list is Seth Godin's 2008 book "Tribes". My good friend Virginia who runs the Referral Institute in St. Louis recommended the book last summer. I immediately bought a copy and read about a third of it. The concept of Tribes was intriguing and a little confusing in the manner that Godin described. I didn't get it and I put in on the shelf.

    In August of 2012 I relocated my office and the book came with me. It moved down a few shelves to the place that books go when I haven't read them and I don't want to show off that I have them - just in case someone asks me about the book.

    In connecting with Virginia at our January conference and in working with her on creating "Capture the Net-Worth of Your Network" she reawakened me to the concept of Tribes. She showed me and introduced me to members of her own tribe and she described how her Referral Institute clients were creating tribes of their own. Having spent that time with this great teacher and having these experiences - the concepts of Seth Godin's book had new meaning.

    Yesterday, on my flights from New York to Florida, I started the book from page 1. I'm nearly 3/4 of the way through and I've been making notes and I've already started to implement some of the new ideas for creating tribes within my own business. The book hasn't changed - I've changed.

    Sometimes prospects for the Referral Institute Ithaca say to me, "I've already taken that course" or "I learned some of that information once before". I now know they feel and now I'd tell them - the material is the same - but you've had a world of experiences since the last time you participated and the message and results will be much different for you now.

    Read it again; Watch it again; Listen to it again; Enroll again; Participate actively again; for you are a different person than you were last time and that will make all the difference.

    Tuesday, February 19, 2013

    Capture the Net-Worth of Your Network


    Capture the Net-Worth of your Net-Work!

    A special webinar workshop to help you get the most of your network

    If you don’t have a referral marketing plan for your business, this session is a must!

    You will learn how to develop a strategic referral network, who should be in it, how to find them, and how to motivate those people to refer business to you

    This class will open your eyes to the possibilities of generating more sales in less time by doing business by relationship. Unless you can find more time and work harder than you already are, you can’t afford to miss this class. You will learn some specific techniques that will enable you to really work smarter, not harder.

    Webinar Dates and Times:
    March 4th: 11:30am to 1:30pm EST
    March 11th: 11:30am to 1:30pm EST

    All web-based, all you need is a telephone and a computer with an internet connection.

    We will follow-up with these two webinars with four group coaching calls included in the fee. You will have a total of 8 hours with two referral marketing experts for just $297.

    To Register, go to this page, and click the Register Now button.


    All for just $297.

    This program is limited to 30 participants, please register today:

    Do You Want to Learn How to Communicate with Anybody?

    If you want to have more fun networking this year, be a lot more effective, help a lot more people, and get better results - this is the best program to participate in. The program is $99, and $79 if you register by Thursday, February 28th, 2013.



    Tuesday, March 5th:
    1pm - 5pm
    Referral Institute Ithaca's Room Full of Referrals:

    Participants will all get to do a self-assessment on their own behavior style, followed by an interactive workshop where they will first learn how to identify the other behavior styles, better know their own dominant style, and then learn to adapt to be supportive and to honor the relationships of the other three styles.

    Upcoming Certified Networker Modules - March 2013


    The Referral Institute Ithaca is on winter break until March 1st. Our upcoming Certified Networker Programs for March are available as part of the Certified Networker Program; as part of the Referrals for Life Program; or are available a la carte for just $249 each (click the Show/Hide Individual Modules link to register). All of these programs are held at our training center at 2333 N. Triphammer Road, Suite 501, Ithaca, NY.

    March 7th: Module 3: The 10 Commandments of Networking a Mixer
    2:30pm - 5pm
    You will never find a business mixer to be a waste of time again when you learn how to effectively network at these events

    March 8th: Module 11: Evaluating Your Effectiveness, "It's All My Fault"
    9am - 11:30am
    Developing a system for tracking your referral source and quality of referrals.

    March 14th: Module 4: Making Introductions that Last
    2:30pm - 5pm
    Ensuring that your referral sources remember and reward you.

    March 15th: Module 12: Generating Referrals for Life
    9am - 11:30am
    Learn how to effectively ask for referrals and reward those who give them to you.

    March 21st: Module 5: Creating and Delivering an Effective Presentation
    2:30pm - 5pm
    Deliver your presentation with style and confidence; learn how to give an effective 10- to 12- minute presentation.

    March 22nd: Module 1 (Part 1): Finding Your Starting Point
    9am - 11:30am
    Understand your business and reasons why customers choose you or your business over your competitors.

    March 28th: Module 6: Tools and Techniques for Enhancing Your Business Image
    2:30pm - 5pm
    Designing and assembling an image that generates qualified referrals

    March 29th: Module 1 (Part 2): Finding Your Starting Point
    9am - 11:30am
    Understand your business and reasons why customers choose you or your business over your competitors.

    Saturday, February 2, 2013

    Networking: Tompkins Connect: February 2013

    I just received an email from Tompkins Connect about their February events. Check them out here:

    February Happy Hour 
    and Networking Event
    at Silky Jones on the Commons
      
    Thursday, February 7th, 2013 5pm-7:00pm

    There will be free appetizers, drink specials, a special Valentine's Day game and more...

    Click here to RSVP
    Let everyone else know you're coming FACEBOOK BUTTON


    2nd Annual
    Jump On Board Event 
    at the Holiday Inn Ballroom

      
    Wednesday, February 27th, 2013 5:30pm - 8:00pm

    Want to make an impact in our community? 
    The Jump On Board event showcases organizations in need of volunteers and board members. Please join us to learn more about these amazing opportunities. This event is free and open to the public. 

    However, we ask that you RSVP. Click here

    To see a list of attending organizations and 
    let everyone else know you'll be attending:  

     

    Membership Survey

    Please help us make Tompkins Connect a better organization by offering a few comments in our super short survey


    Monday, January 28, 2013

    International Networking Week in Ithaca - 2013

    Referral Institute Ithaca Celebrates International Networking Week!


    Monday, February 4th: Certified Networker Masters
    in Ithaca, $60
    A gathering of participants of the Certified Networker Program and members of the Ithaca Referrals for Life Community. Certified Networker Masters runs from 8am to 11am at the Referral Institute Ithaca offices at 2333 N. Triphammer Road, Suite 501. If you've graduated from Certified Networker or are in your year in the program, you are welcome to participate in the monthly Masters event.
    Details, Pricing and Registration: http://www.referralinstitute.com/franchise/program_details.php?F1=111&P1=207&P2=FS&fe=00986f6b4e


    Tuesday, February 5th: Marketing Your Business with Word-of-Mouth
    at Cayuga Community College in Auburn, New York, $79
    This is a workshop for business owners, entrepreneurs, sales people, and non-profit board members and staff members. Do you have responsibility for finding and cultivating new prospects, clients, patients, customers, supporters, or donors? This workshop will open your eyes to the dozens of things you can do to be successful at growing your business by referral. Do you need structure to turn your networking activities into fun and results-oriented investments of your time? Do you want to serve more people? This is the class for you.
    https://registration.xenegrade.com/cayuga/courseDisplay.cfm?schID=2474


    Wednesday, February 6th:
    International Networking Week Party!
    6pm - 8pm, Free!
    Corks and More (708 West Buffalo Street, Ithaca)

    Celebrate and network at Ithaca's First International Networking Week® party! The goal of International Networking Week® is to celebrate the key role that networking plays in the development and success of businesses across the world. Simultaneous events will be held globally to celebrate International Networking Week®. Come and meet members of Ithaca area BNI Chapters, The Tompkins County Chamber of Commerce, The SEEN, Tompkins Connect, Rotary Clubs, and many other Ithaca-Tompkins networks.

    Free and open to the public!
    Details and RSVP: http://www.facebook.com/events/523860090991605/
    This event is sponsored by Referral Institute Ithaca.

    Thursday, February 7th: Referral Success 101
    in Ithaca, SPECIAL International Networking Week Deal: Use Coupon Code "INW" for a $60 discount off of the program price (regular price is $97).
    8am to 11am

    Are you getting all the referrals you want for your business?

    Do you get referrals predictably and consistently or by chance?

    Business owners understand the value of referrals but they don't often have control over their referral business. Referral marketing is the most effective form of marketing for businesses with limited marketing budgets. If you are willing to invest the time to learn specific referral marketing strategies, tools, and techniques you can double, even triple your sales in months without spending additional marketing dollars.
    Attend a three hour class on how to make referral marketing work for your business.
    If you don't have a referral marketing plan for your business, this session is a must!
    You will learn how to develop a strategic referral network, who should be in it, how to find them, and how to motivate those people to refer business to you.
    This class will open your eyes to the possibilities of generating more sales in less time by doing business by relationship. Unless you can find more time and work harder than you already are, you can't afford to miss this class. You will learn some specific techniques that will enable you to really work smarter, not harder.

    http://www.referralinstitute.com/franchise/program_details.php?F1=111&P1=43&P2=RS&fe=006b6fc858

    Friday, February 8th:

    The 18 Tactics to Motivate Your Network
    Special INW Price: $99 


    Special Pre-International Networking Week Program:
    Green Drinks at Northstar!
    Wednesday, January 30th, 7-9pm
    Free and open to the public
    http://www.facebook.com/events/410628829012331/



    Special Post-International Networking Week Programs:
    Tompkins County Chamber of Commerce: Member Orientation
    Monday, February 11th, 9am - 10:30am
    Meet other chamber members, chamber staff, board members, and learn a lot more about the Chamber of Commerce. This program is free and open to any member of the Tompkins County Chamber.
    At the Chamber Office (904 East Shore Drive)

    Tompkins County Chamber of Commerce: Business After Hours
    Wednesday, February 13th, 5pm-7pm
    Franziska Racker Center
    3226 Wilkins Road, Ithaca, NY
    http://business.tompkinschamber.org/Events/details/february-2013-business-after-hours-at-franziska-racker-center-186638




    I hope you can join me for some of these great networking and learning events! See you at International Networking Week!

    Sunday, December 2, 2012

    Day 1: Your year in photos

    We received a new digital camera (Canon EOS Rebel T3) for Christmas last December 25th. As of this morning (December 2nd), I've taken (with the help of Arjan, and a few others) over 8400 photos this year. There isn't an easy way to sum up and entire year that included the birth of Natasha (February 2nd) all the way through her turning 10 months old (today); as well as the amazing growth of my business and the students and participants in my business. To quickly try to get it all - here are two photos from Certified Networker graduation events. These were almost bookends to the year with on on January 5th and one on October 18th. In between are two photos from a local photographer (Dede Hatch) of Arjan, Natasha, and me. The three of us in one photo is rare. So that's the year (and 1 month to go!).


    Small Box Challenge: 31 days, 31 posts


    I decided to take the Small Box Challenge with the Think Kit which is a daily prompt for a daily blog. The Goal is a blog a day for the entire month of December. My friend (and Referral Institute colleague) Hazel M. Walker turned me on to this idea.

    I haven't been writing about anything as much as I would really like to. The Think Kit posts a prompt - I'll try  to use that. This is the prompt for December 1st:

    Dec 1: Your year in photos
    Did one photo encapsulate your year? Maybe it takes a gallery. Go out and take a new one that represents your year if you need to. Let's see those photos.

    Links:
    http://www.smallboxweb.com/think-kit
    http://hazelmwalker.com/

    Saturday, September 8, 2012

    Why All BNI Members Should Attend Leadership Team Training


    I'm a member of a local BNI Chapter here in Ithaca (The BNI Thumbs Up Chapter). BNI is unique because it offers structure, commitment, and training as part of their weekly program.

    One level of training is called "Leadership Training" and while there is a focus on helping a few members learn how to run the chapter, it is setup for all members. Here are a few reasons why all BNI Members should attend leadership team training (every 6 months).



    • BNI training preserves the system and the culture, it keeps chapters from making the same errors over and over again.
    • Training is how we pass along this wisdom to leaders and members so they can avoid having to learn the hard way.
    • BNI Leadership Training is about how to lead a chapter effectively.  And the concepts can be used at BNI and transferred to other areas of our lives.  BNI training contains ideas and tips that can help lead any group effectively.
    • You cannot expect great results from anyone without providing guidance and training on what the expectations of the organization are. 
    • BNI adds ideas and material all the time. The manuals are updated and revised with almost every Leadership Team training. The system is constantly being improved.
    • Education is one of the core competencies of this organization. It is one of the things that sets BNI aside from other networking organizations and it is absolutely an important element in the success and wild growth the company has seen world-wide. 
    • BNI works when people know the system and understand how to implement it. Don’t accept anything less! BNI without a trained Leadership Team is “BNI-Light.” So, if you ever hear someone in your group who wants to be on the Leadership Team but doesn’t want to go through the training – give them this article and tell them you want a “trained” pilot to fly your plane! 

    Ivan Misner's List of Benefits:
    1. Gain valuable contacts with other members of Leadership Teams whom you can call for info or to bounce ideas off of-
    2. Learn the responsibilities of your Leadership Team role
    3. Learn common errors and how to prevent them
    4. Get your specific questions answered
    5. Receive the Leadership Team manual and learn about it in depth
    6. Learn the “hidden elements” of the meeting – WHY we do what we do
    7. Bond with the other members of your Leadership Team outside the meeting
    8. Learn what other local chapters are doing
    9. Get good ideas about how to “energize” your meetings (i.e. meeting stimulants)
    10. Get to know your Director(s)
    11. Network with other BNI members
    12. Hit the ground running when you take over a leadership role in the chapter
    13. Learn how to handle chapter problems or complaints (skills which help in your own business also!)
    14. Gain access to BNINet (BNI’s database system)
    15. Gain access to the Leadership Only section.
    16. Get a nifty Leadership Team ribbon for your name badge!
    17. Help your chapter grow and prosper
    18. Get updates on the organization and changes to the manual
    19. Share your knowledge and experience (especially LT members who’ve attended before)
    20. Have fun!
    21. Cross-train people on the different positions
    22. Make sure your plane has a pilot!

    Here are some articles on BNI Leadership Team trainings:
    http://bnimidlands.wordpress.com/2012/08/27/why-training/
    http://www.bnidvr.com/cgi-bin/viewnlcontent.cgi?nlarticle_id=30
    http://www.bnipodcast.com/2011/07/20/episode-214-why-leadership-team-training/

    Saturday, March 3, 2012

    Open Networking? What's that?

    It isn't net-sit or net-eat - it's net-WORK: So spend some time getting to know the people you are networking with each week. Here are some great questions to make your open networking education and a lot more fun.


    1. Who are your three best clients?

    2. What is the most common misconception about your business?

    3. What is your favorite part of your profession?

    4. Do you have children, and if so how many? What are their ages and interests?

    5. How did you find out about BNI and why did you decide to join?

    6. Do you have any hobbies, interests, or sports you are involved in?

    7. Are you a member of a professional association? If so, which one? What does it mean to you to be a member and what has it done for you?

    8. What is the one job or client that sticks out in your mind and why?

    9. How did your past experiences lead you to the profession you are in today?

    10. If you had to start all over again, what would you do differently in your career?

    Try using these the next few times you network - add them to your conversational repertoire - and if you really want to increase your effectiveness - create a profile of your referral sources and add the answers to these questions so you can better remember their details.

    Monday, February 6, 2012

    Room Full of Referrals - 2/15/2012

    If you want to have more fun networking this year, be a lot more effective, help a lot more people, and get better results - this is the best program to participate in. The program is $79, and $59 if you register by Friday, February 10th.


    Wednesday, February 15th:

    9am - Noon: Referral Institute Ithaca's Room Full of Referrals:

    Participants will all get to do a self-assessment on their own behavior style, followed by an interactive workshop where they will first learn how to identify the other behavior styles, better know their own dominant style, and then learn to adapt to be supportive and to honor the relationships of the other three styles.

    International Networking Week - Ithaca


    The goal of International Networking Week® is to celebrate the key role that networking plays in the development and success of businesses across the world.  Simultaneous events will be held globally to celebrate International Networking Week.

    International Networking Week® is an initiative of BNI®.

    The purpose of International Networking Week® is to raise the profile of networking in the wider community, recognizing it as an essential tool for success in today’s business climate.

    This week in Ithaca:
    Tuesday, February 7th
    7:15am - BNI Ithaca Thumbs Up Chapter, http://www.ithacathumbsup.com/

    Noon to 1:30pm - 2012 Economic Summit, Lake Watch Inn, http://business.tompkinschamber.org/Events/details/2012-economic-summit

    4:30pm - 6pm - Finger Lakes Entrepreneurs Forum (FLEF) - Gimme Coffee Roasting Facility, RSVP and details: http://flef.org/?event=february-fllef-meeting

    Wednesday, February 8th
    1pm - 2pm - 'Help! My Logo Sucks' webinar by Certified Networker Program graduate Julia Reich of Julia Reich Design. http://www.nonprofitmarketingguide.com/resources/live-webinars/help-my-logo-sucks/ and http://www.juliareichdesign.com/


    5pm-7pm - Tompkins County Chamber of Commerce Business After Hours at the Finger Lakes Wine Center, http://business.tompkinschamber.org/Events/details/february-business-after-hours-at-the-finger-lakes-wine-center

    Thursday, February 9th
    7:30am - BNI Cayuga Lake Connections Chapter, http://bnineny.com/ny-rochester-bni---cayuga-lake-connections/

    8:00am - BNI Summit Chapter, http://bnineny.com/ny-rochester-bni---summit/

    5:30pm - 8pm - The SEEN Presents - Local Investing for Community Wealth - Sponsored by Certified Networker Greg Pitts of Natural Investments, http://www.facebook.com/events/222442571183114/ and Greg Pitts' website: http://naturalinvesting.com/about-ni/greg-pitts

    Friday, February 10th
    6pm - 10pm - Grand Opening and Open House of Studio West (516 W. State Street / 516 MLK, Ithaca, NY) - http://studiowestithaca.com/ Hosted by Certified Networkers Danielle Klock, Greg Kops, and Scott Hamilton!
    6:30pm - Tompkins County Chamber of Commerce Ribbon Cutting at Studio West (516 W. State Street / 516 MLK, Ithaca, NY) - http://studiowestithaca.com/

    NEXT WEEK:
    Wednesday, February 15th:
    9am - Noon: Referral Institute Ithaca's Room Full of Referrals:

    Participants will all get to do a self-assessment on their own behavior style, followed by an interactive workshop where they will first learn how to identify the other behavior styles, better know their own dominant style, and then learn to adapt to be supportive and to honor the relationships of the other three styles.
    http://www.referralinstitute.com/franchise/program_details.php?F1=111&P1=74&P2=RS&fe=00686f2689
    If you want to have more fun networking this year, be a lot more effective, help a lot more people, and get better results - this is the best program to participate in. The program is $79, and $59 if you register by Friday, February 10th.








    Welcome Natasha!

    Arjan and I welcomed Natasha Rose Makar on Thursday, February 2nd, at 11:04pm EST. She was 8 lbs., 10 oz. and 19 3/4 inches long. Mom and Natasha are doing great.
    We are VERY excited to welcome her to our community and thank you for your support this year.

    Saturday, January 28, 2012

    Chamber Key Person Award

    On Thursday evening, January 26th the Tompkins County Chamber of Commerce honored me by naming me the Key Person of the year. This is a thank you award presented by the Chairperson of the Chamber of Commerce in conjunction with the Chamber President.



    Here's what the plaque shows:

    Tompkins County Chamber of Commerce
    2011
    Key Person of the Year
    Presented to
    David Makar
    The Referral Institute of Ithaca

    This award is presented to David Makar in recognition of your leadership of the Ambassadors Council, and exemplary networking skills, which have brought many new members to the Chamber, and have helped many Chamber members achieve success in their enterprises.

    Presented by the Tompkins County Chamber of Commerce
    January 26, 2012


    It is truly and honor to be recognized in my community and they allowed me to say a few words on Thursday evening at the chamber's annual dinner and meeting (in front of about 300 people). 

    I asked participants and graduates of the Certified Networker Program to join me on stage to accept the award with me. Their support and success allowed me to give my time and energy to helping the Chamber. I was honored to have them on stage with me. Thank you to Ross Feldman (Wholistic Wealth), Greg Kops (Think Topography), Scott Hamilton (The SEEN / Green Resource Hub / Sustainable Tompkins), Ewan Barr (Mathnasium of Ithaca), Kathy Nelson (K. Nelson Research), and Dale Johnson (Hospicare) for joining me on stage.



    My desire to help the chamber in 2011 was truly rooted in knowing that Rob LaHood (Membership and Events Director), Jean McPheeters (President of the Chamber), and Cathy Haupert (the 2011 Chair of the Tompkins County Chamber of Commerce) make it so easy to want to give back to the chamber. Their efforts and belief in the community - both for profits and non-profits - helped me want to volunteer and give back.

    I also want to thank David Hall and Mary Beth Bunge who were very supportive in their board roles with the small business council and the membership committee. Their leadership made a big difference in getting me out of my office cave this year to help a lot more people.

    The membership drive team that was Dan Governanti (Kendal at Ithaca) and Ron Provus (Ithaca Rotary and the Country Club of Ithaca) and myself also made a major contribution to introducing the chamber to a whole new group of business owners and organizations. Working with Dan and Ron opened my eyes to a whole different way to speak about the values and benefits of the chamber.

    My desire to serve was strongly rooted in my parents life long service to their community. My dad joined the Lions Club of Berlin Massachusetts in October of 1976 - the same month I was born. His continued giving and service helped me to want to do my best to do the same.

    We have a philosophy in the Referral Institute. The philosophy is Givers Gain. It is part of the mindset of successful referral marketing. It is this philosophy that helped me want and be so dedicated to the chamber.

    I know the 2012 Key Person of the Year is out there living and working and participating in the chamber. I look forward to seeing you be successful in your networking and giving activities. See you at the next business after hours, networking at noon, chamber committee, or chamber workshop!





    Monday, January 2, 2012

    Tompkins Chamber 2012

    There are a bunch of great Chamber Events coming up this month!

    Business After Hours: Found (227 Cherry St., Ithaca); January 11th, 5pm-7pm (Wednesday)

    Networking @ Noon: Joe's Restaurant (602 W. Buffalo St., Ithaca): January 19th, Noon-1:30pm (Thursday)

    Chamber Annual Dinner: Emerson Suites at Ithaca College (Danby Rd./Rt. 96B): January 26th, 5:30pm - 9pm (Thursday)

    Details: http://www.tompkinschamber.org or 607-273-7080

    Wednesday, November 9, 2011

    Too busy to improve

    "My business is keeping me very busy, why should I learn how to get more business by referral?"

    Once in a while one of my clients tells me they come across this statement. Often it is from someone where there is a one-way referral relationship. Someone that they'd like to cultivate into a stronger referral partner. Here are some thoughts:
    1. I know you are really busy working in your business. Spending some time with Dave will help you work on your business. Dave truly helps business owners work less, make more, and play more. If you would like to play more - Dave's knowledge and trainings can help you. Even if your 'play more' is volunteer time, public service, or just spending more time with family or friends - you'll need to learn how to work smarter, not harder. Dave can help you do that.
    2. I know you are busy because of me. I have been referring business to you and you've had a hard time referring people back to me. Dave's class will help both of us speak the same language of referrals - so we can both be properly busy with the right kinds of clients. I want to make it as easy as possible for your to be able to help me.
    3. I know you are a giver. Working with Dave will help you give better referrals to other service providers. Working with Dave will also make it easier to give your clients more support and service - so they can have a happier, healthier, less stressful, more fulfilled life - because you recommended and referred them to someone else that you personally know, like, and trust.

    Work Less; Give More; Live a better life while helping others live better too.